Amodat - Mobile Applications Development

High quality and timely service drives the field service industry, so field service professionals need direct, instant access to accurate information at the point of service. Amodat Mobile Field Service extends the service supply chain by delivering key service functions to the field force on their handheld devices, for fast and complete automation of the entire service cycle, in connected and disconnected environments.

Amodat Mobile Field Service has a full range of solutions for service-providing industries. Amodat Mobile Field Service raises the bar for customer support and takes field service to the next level, enabling the field service organization to better manage performance, streamline operations, allocate resources, disseminate knowledge, and improve inventory management. Amodat Mobile Field Service provides the most comprehensive PDA service functionality in the industry.

KEY FEATURES	BENEFITS
Comprehensive data management
Create, view and update service accounts User-defined synchronization profiles Synchronizes only updated data	Speed of information improves productivity and workflow Flexibility of information flow
Access to key service functions
Accounts Contacts Route Planner Service Call History Service Call Duration Equipment History Field Inventory Management	Service reps are better informed and prepared for calls Optimal dispatching and problem resolution Shortened service cycles Reduced cost of service and inventory Improved customer service and relations
Enhanced service features
Amodat Mobile Form & Survey Advanced Messaging Auto Fax and Mail Electronic Signature	Improved data collection from the field Better communication Customer can authorize the call
User friendly interface
Easy-to-use Client Desktop and modules Multiple search and view options Expand and contract fields for better navigation	Smooth adoption and use by service reps
Secure, high quality information
Secure access and data encryption Multiple information sources Management control over critical data Channeled information flow	All data is fully protected Increased relevant data Accurate and timely information Maximizes data integrity
Industry-leading technology
Palm OS and Pocket PC platforms Online/Offline connection Integrates to existing enterprise software and infrastructure Data compression for fast synchronization	More choice of handhelds Works in connected and disconnected environments Rapid implementation Maximizes ROI of existing software

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